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New to SAP CRM world... Looking for RoadMap

Dear Friends,

 

Recently moved to SAP CRM environment and has no SAP backgroung either. At this point, i am looking for any kind of road map that coaches / mentors me in understanding the subject.

 

Can anyone please lead me further? Thank you.

 

Rashmin


ABAP TO CRM please guide

hi experts.

 

I thought of learning CRM technical.

 

I searched the internet and the forum to get the crm book for developers .

 

We have many books for ABAP  like ABAP in 21 days, abap development from sap press etc .

 

1)So please kindly tell me if there is any book for crm developers.

 

2)We have specific forum for abap development in sdn , but which is the one for crm technical , pls guide me

 

3) I have worked on most of the areas in ABAP , and also worked on oops abap.

 

apart from this i read in the forum as said by  Stephen  that we need to have bsp knowledge , to what extent we need this?

 

4)In abap we need to learn

data dictionary , reports , usere exits , forms , ale ,idocs, badis , bapis etc.

 

So what are the concepts we need to learn in CRM Technical

 

5)In r/3 without knowing the sd or mm knowledge we can start learning the abap programming.

 

is in crm do we need to learn the functional first and then technical ? or vice versa

 

6)So please knidly guide me to enter to CRM , and tell the areas i need to focus in the sequence so that i can learn better.

 

In abap we start with dictionary then goto  function modules , then go to reports , then goto forms , then goto user exits , then badis .

 

Thank you for all the replies

pricing issue

Hi,

 

when i creating opprtunity in salespro, i entered the partner and description.

 

then i enterd product and click on enter.then it showing the error message "pricing procedure ZPR002 for application CRM and usage PR can't be read".

 

can any one tell me why this message is coming.

 

 

can any one give suggestion to solve this issue.

 

thanks.

Lean order Framework - Which is the right forum ?

Hello Andrei Vishnevsky ,

 

 

   I have some questions regarding Lean order Framework. (Lord Interface) . Please suggest which is the forum i can post question in ? I searched in Forum list and didnt find any suitable one. Thanks in advance for your valuable suggestion.

 

 

Best Regards,

Nikhil Kulkarni

Date Profile for Activity not getting triggered

Dear All,

When creating an activity in SAP CRM the start date and end date  should propose 3 days from today's date, I have made the following configurations in my date profile however the system is still showing today's date

 

1) I have copied the standard date profile 000000000001 to Z00000000001, Attaching a screen shot for the same attaching a screen shot of the same.

Image may be NSFW.
Clik here to view.
Date.png

 

Next in the date rule I have assigned date rule SRV0002 which is start+3 days

Image may be NSFW.
Clik here to view.
Date Rule 2.png

In the date type ORDERPLANNED ORDERPROPOS have been assigned.

Image may be NSFW.
Clik here to view.
Date Rule 3.png

Next I have assigned the date profile to my transaction type

Image may be NSFW.
Clik here to view.
Date Rule 4.png

However when I am creating the activity the from  date and too date is still showing today's date which is 18th Jan, the from and too date should be 3 days from today's date which should be 21st.

 

Image may be NSFW.
Clik here to view.
Date Rule 5.png

Kind Regards

Atul

CRM roles cannot be copied

Hi,

 

I am in Sol Man 7.1 using Tcode SM_CRM.

I need to use in Tcode SU01 the roles SAP_SM_CRM_UIU * to give the right access.

The problem is in my company the roles cannot start with SAP so I have to copy then and

rename the role. When i rename the role , the access is lost. I only can give the right access

if I gave the SAP_SM_CRM_UIU * role.

I Know that I can give in Tcode SU01 the parameter crm_UI_profile, but I not thinking doing

that in all users.

 

How can I resolve this problem ?

 

Thanks.

How to create spool of a PDF form which is available in Binary data

Please help with a solution to print the PDF content which is available in binary format to SPOOL request for print.

 

In Web UI, on click of a custom print button in a view, I select the custom developed PDF form and get the form output in Binary Data.

After Upgrade (EHP2) Customer Window disappears in Component Structure Browser

Hello,

 

 

 

we upgraded CRM 7.0 to EHP2.

In our enhancement set we enhanced BTPARTNER.

 

 

 

 

 

 

In the old system (DC1) we have a customer window BTPARTNER/YGNLeadPartnerList.

This window is available under Component Structure browser (with embedded view)

also under Runtime Repository -> see image1 & image2

In the new system with EHP2 the customer window exists under Runtime Repository,

but is missed (lost) under component structure browser. This is the reason for

program crashes (exception CX_BSP_WD_INCORRECT_IMPLEMENT).

 

I had already used the upgrade tool WCF_CC like described in note 1570896.

Also i had look at the REPOSITORY.XML-Files ...

 

Any suggestions to solve ?

Thanx,

Martin


How to pass user logon to external HTTP

Hi ALL!

 

CanI pass theusername\password on theexternalHTTPpage (wiki) without ABAP ?


Thanks.

Yuri

AET error while enhancing field in UI

Dear Guru's,

 

While i am enhancing the field in the web-ui, by using AET, after doing the entire process i am getting Bsp error.... I am mentioning those details below..

 

SAP NOTE:

The following error text was processed in the system:

Message E PU 814 cannot be processed in plugin mode HTTP

 

Exception class : CX_SY_MESSAGE_IN_PLUGIN_MODE

Error Name:

Program: SAPLSTRF

Include: LSTRFF01

Line :    215

Long text:

 

 

Please Guide me what to be done.

 

Regards,

Hemanth.B

8697089970

How to enable sap standared dropdown filed into avaliable to select values from the dropdown in webui screen.

Hi

can any one let me know how can we do below process?

 

in service pro businessrole when we navigate to (compliants and returns)in navigation bar,from the work center(create) select to create COMPLIANT

it will show one overview screen to generate compliant.in that screen its standared screen there are some fields which are grayout with values those type are dropdown

in my case there is a field called CATAGEROY in header level this filed is grayout color and its properties is dropdown.

but as per standared funtionality its showing value as TELEPHONE.

as per my requirement i need to enable that filed means i want to make it to select any values from that dropdown(CATAGEROY)

i try to change the configuration but it wont apply to do.

i checked in design layer also but didnt find

where i have to set to enable that filed properties to give the option to user to select any one of the dropdown?

 

in getter and setter methods where in get-p or get-v we have standared code?

where we need to change for this requirement

 

 

please share u r ideas

 

Thanks& Regards

RAJ

Service Request - Recall Identification

Hi,

 

My requirement is to identify the service request is a recall or not.

 

Recall means if the service request is getting repeated ( More than one request is getting created) in a particular period for the same object ID ( Serial No/Equipment ) for the same problem.

 

If the service request is getting repeated, i have to make 'Recall' field checked (Custom AET Field)

 

is there any standard FM or  methods to get the recent service request based on 'Object Id ' ?

 

Please help me to achieve the above requirement by considering the Web UI performance.

 

Regards

Raj

Download the Vendor

Hi,

 

I am working on the ECC 6 and CRM 5.0 scenario.

 

I have the requirement to download the Vendors in the R/3 system to CRM as BP.

 

Vendor in R/3 - >  BP in CRM (Role as vendor).

 

I tried downloading the object VENDOR_MAIN.

 

But it seems that is not working.I checked in BUT000 table.

Though there are no erros and it is green.

Can any one advise on this pls.

 

Thanks.

 

R

how to pass data in multiple ab's when navigating to ovp in custom component?

Hello All,

 

Builheader, btcustomerh, btpartneraddr objects enhanced through eewb. Now I want to prepare ovp with multiple assignment blocks with a custom component with oneorder model and other objects like btitems, btpartner along with above objects. In these multiple assignment blocks I should show custom attributes.  Requirement is when clicking on button I should navigate to custom OVP and should show all custom assignment blocks along with the above mentioned objects. I am able to navigate to OVP but I am confusing how to populate the data in custom assignment blocks. Where should I write the code to populate the data in all assignment blocks? Can I write the code in controller level in wd_usage or is there any central place we can? Kindly guide me!!! Standard sales order search i checked when we are navigating to sales order ovp here wd_usage_initialze passing guid. i am navigating sales order header component to main component then my custom component.

 

Divya

Data exchange from SAP CRM to 3rd party software system and vice versa

Hi All,

 

I am new to 3rd party data exchange, so need your guidence...

 

I need to develop a requirement where we need to

1. send the BT data like order, quote etc from sap crm to 3rd party system, in this scanario which are the steps we need to follow?

    my asumption is if they provide the WSDL or URL then which are steps we need to followed in SAP CRM to pass our order data to this link?

    i.e like consumer proxy or service interface etc...

 

2. then 3rd party software will send us word docuement, then how we receive this word documet?

    are we need to create the RFC with web service enabled and give to them this WSDL is ok?

    is there any steps or better approached we need to perform?

 

3. regarding the format of word document in which formats we need to recommend them for sending us?

    is there any frequently used data conversion function moduels to convert XML data to Binary/Xstring etc please suggest?

 

Thanks and regards,

Vij_Ind


Issue with "report assignment"

Hello Experts,

 

I'm a trainee and I'm involved in a project that is sitting up a new BW-System including CRM.

Now I'm fetching the problem, that when I wont to assign an BW report through the CRM UI under the navigation menu "Report Assignment" and get to step 2,

according to the business role, my link groups are not in the choice.

What I've done:

 

 

1. Business Role

Image may be NSFW.
Clik here to view.
21.01.png

2. BSP Component

I’ve created a new BSP Component by copying the standard component WCC_SLS_REPORTS in SE80 following this guide:http://wiki.sdn.sap.com/wiki/display/CRM/How+To+Enhance+a+Web+UI+Component+in+SAP+CRM

After I’ve made my changes I’ve deleted my component from the enhancement again.

Image may be NSFW.
Clik here to view.
2.png

3. Navigation bar profile and its component

Work center’s logical link to my BSP:

Image may be NSFW.
Clik here to view.
3.png

Work center:

Image may be NSFW.
Clik here to view.
4.png

Link groups:

Image may be NSFW.
Clik here to view.
5.png

Navigation bar profile:

Image may be NSFW.
Clik here to view.
7.png

 

4. Results in WebUI

That’s fine!

Image may be NSFW.
Clik here to view.
8.png

 

5. The problem

When I want to assign a BW report to my business role my group links are not displayed.

Image may be NSFW.
Clik here to view.
9.png

 

Where can be the mistake?

 

 

Thanks in advance!

Date Profile for Activity not getting triggered

Dear All,

When creating an activity in SAP CRM the start date and end date  should propose 3 days from today's date, I have made the following configurations in my date profile however the system is still showing today's date

 

1) I have copied the standard date profile 000000000001 to Z00000000001, Attaching a screen shot for the same attaching a screen shot of the same.

Image may be NSFW.
Clik here to view.
Date.png

 

Next in the date rule I have assigned date rule SRV0002 which is start+3 days

Image may be NSFW.
Clik here to view.
Date Rule 2.png

In the date type ORDERPLANNED ORDERPROPOS have been assigned.

Image may be NSFW.
Clik here to view.
Date Rule 3.png

Next I have assigned the date profile to my transaction type

Image may be NSFW.
Clik here to view.
Date Rule 4.png

However when I am creating the activity the from  date and too date is still showing today's date which is 18th Jan, the from and too date should be 3 days from today's date which should be 21st.

 

Image may be NSFW.
Clik here to view.
Date Rule 5.png

Kind Regards

Atul

Calling Transaction Launcher From Event Handler

Hi all,

 

I have created a logical link, an URL ID, configured transaction launcher. I called the transaction launcher from an event handler as the codes below:

 

DATA: lr_navigation TYPE REF TO if_crm_ui_navigation_service.
DATA: lr_controller TYPE REF TO zl_ui_impl.


 lr_navigation = cl_crm_ui_navigation_service=>get_instance( lr_controller ).
 lr_navigation->navigate( iv_link_id = 'ZLAUNCHER' ).

 

After I called the transaction launcher, the screen on webui was not changed to the GUI loading screen. It was working previously.

Please let me know if you have any idea how to solve this.

 

Thanks.

Jeremy

error on changing status "The document could not be saved" CRM_ORDER 037

hi,

i tried to change a a custom transaction type's item status by calling:

CALL METHOD cl_crm_isu_order_change=>set_single_status
        EXPORTING
          iv_guid        = l_quot_item-guid
          iv_status      = l_stat-estat
        RECEIVING
          ev_success     = l_success
        EXCEPTIONS
          error_occurred = 1
          OTHERS         = 2

this executes correctly as data is correct . but later,

CALL FUNCTION 'BAPI_BUSPROCESSND_SAVE'
           TABLES
             objects_to_save = lt_save
             saved_objects   = lt_saved
             return          = lt_return.
  gives error in return bapi message. so obviously, 
'BAPI_TRANSACTION_COMMIT' does not work.

 

instead of first method, i tried crm_order_maintain also... but I get error while saving. i have also tried 'CRM_ORDER_SAVE' but save did not happen.

 

could you help, what could be wrong?

 

 

 


To create follow up transaction through Action do we need to maitain copy controls.

Hello

 

We are creating  follow up transaction through Action profile, logic is specified  in the Method to copy all the Z fields.

Do I need to still Configure Copy Control and create new routine to copy z fields?

 

Thanks

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