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Bad Request issue facing for Facebook integration with CRM ic agent inbox

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Hi Experts,

 

We are working on face book integration with CRM IC agent inbox. we have done the setup by following SAP NOTE : 1832481. Now we are trying to get the posts from face book but we are getting  bad request error.

 

Can any one please help us here to fix this issue.

 

 

Thank you,

Srinivasa Rao.


Navigating to UI screen from an action

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Hi Experts,

 

I have the following requirement:

There is an action triggered on an Interaction record and within the action, a service request is created. Once the SR is created, the user should be navigated to the newly created SR from the action. I have been suggested to use CL_CRM_UI_NAVIGATION_SERVICE. But, i'm not sure how to proceed after get_instance( ).

Is it possible to navigate from an Action to UI screen? If so, how do I approach this?

Any pointers would be helpful.

 

Thanks and Regards,

Anjali

ERP Quotation not getting displayed in the Transaction History of opportunity

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Hi Everyone,

CRM Process in our Project is 1. Create Enquiry. 2. Lead. 3. opportunity. 4. ERP Quotation.

So when we open Opportunity page and check in the Transaction history, Lead and ERPQuotation(if created) will be shown. But I met with some cases where ERP Quotation is not getting displayed in Transaction History of Opportunity page  though it is created.

But when we open the ERP Quotation separately and check in the Transcation History of ERP Quotation, opportunity Number is getting displayed. If we go to that Opportunity and check in Transaction history, ERP Quotation is not getting displayed. I am unable to find it why. We arte facing this issue rarely. Please suggest me if I need to check anything to avoid the issue.

 

 

Regards,

Priyanka

Unable to open any attachments from webui

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After the upgrade of SAP BASIS [SAPKB70217], BBPCRM [SAPKU70114] and WEBCUIF [SAPK-70114INWEBCUIF] we are not able to open in WEB_UI any attachments by business partner, contact persons or any other CRM activities.

 

After we have set the User Parameter "WCF_IGNORE_ENHANCEMT = 'A' " everything worked fine. The attachments could be opened again. Searching through the SCN Wiki and Google we found out that the user parameter deactivates any customer ENHANCEMENTs.

 

Do you have any suggestion how to continue by the analysis, which views, CRM_UI Workbench Componentes relates to the Attachments?

 

Thank you very much,

 

Best Regards,

 

Zoltan Varga

BSP Navigation between two windows within same component

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Hi gurus,

 

Im trying to make a navigation between two windows within a same component, I mean it sounds simple but I been fighting with this all day.

 

The thing is I want to navigate from View ICCMP_BT_BUTTON/ButtonBar to View ZBSP_CRM_ENH_07/ZInvoicesFromButtonOverview.

 

1.JPG

 

With my below navigational links

 

3.JPG

 

What i did was from my window ButtonBar

 

in method OP_TO_INVOICES

 

4.JPG

 

And I am getting this error

 

6.JPG

Does anybody know which could be the problem?

 

Thanks in advance!!

 

Regard, Diego

Deleting an Interactive Report in SAP CRM

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Hi,

 

How can we delete an interactive report in SAP CRM? At the WebClient level, in managing reports area, there is an Delete button visible, but inactive. It can't be a problem of authorizations, I have SAP_all on my user.

 

Thank you,

 

Horatiu

Unable to save a custom field

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Hi everyone,

 

In WebUI SRQM_INCIDENT_H/IncidentHeaderEF, I added a field CompanyCode using AET. This field was created in Object part SERVICE_H (SERVICE_H).

 

For this new attribute, I generated Getter and Setter methods in order to call a search help with dynamic value.

 

When I generated those methodes, the field cannot be saved anymore.

 

I've heard of a solution using GENIL class. Is that the solution. If yes, can someone explan me in details ?

 

Thank you.

 

Regards.

CRM Web UI Personalization Issue

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Hi,

 

I have created a custom view for Sales Order Items. On Webui, I have selected personalization button on ITEMS view and clicked on RESET TO DEFAULT button. Then instead showing the customized view of Items, now its showing all the ITEM Fields as shown in below screen.

 

I have tried running BSP_DLC_DELETE_PERSONALIZATION report for my user id and deleted my user personalizations. Also tried the Width and percentage options on Items personalization window. And also deleted the entries for my user ID in table BSPC_DL_PERSSTOR.  Still no use..

 

Could you please let me know how to fix this issue and display the ITEMS view as per the Custom view configuration.

Items_1.png

 

Thanks,

Lalitha.


Attachment file disappears on CRM WEB UI

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Hi Experts ,

 

I have a issue on the attachments in CRM WEB UI . While I click on attachments New button to attach a new file using the 'UPLOAD ' from my desktop and later select any of other fields from say 'Authorization Scope' , the attachment file disappears .The Upload button empties the file selected .

 

Can anyone help on how to solve this issue ? Is this a standard behavior ?

 

 

Thanks ,

Rashmi

Express Message in CRM Web UI

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Hello Guys,

 

Is it Possible to send the express messages on CRM web UI ?

 

Regards,

JotSaroop Singh.

HELP NEEDED....F4 VALUE HELP IN WEB UI

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Hi Experts...

 

I am new to CRM ...and WEB UI ENHANCEMENTS...

 

My Requirement : Provide F4 Value help for Opportunity field Partner Number Description(Component BTPARTNER,

                                         Context Node BTPARTNER,

                                         Structure PARTNER_NO_DESCR)

 

 

How do I provide F4 value help?I got a pointer as  to implement code as below in GET_V method of field..

*************************************************************************

CREATE OBJECT rv_valuehelp_descriptor TYPE cl_bsp_wd_valuehelp_f4descr

EXPORTING

iv_help_id = '(CL_CRM_UIU_BP_IDTYPE_2_F4)' "#EC NOTEXT

iv_help_id_kind = if_bsp_wd_valuehelp_f4descr=>help_id_kind_comp

iv_input_mapping = lt_inmap

iv_output_mapping = lt_outmap.

 

Now what you have to alter is the variable lv_help_id to reflect a F4-Valuehelp class.As you can see CL_CRM_UIU_BP_IDTYPE_2_F4 is a normal ABAP class

implementing interface IF_BSP_WD_CUSTOM_F4_CALLBACK.

*************************************************************************

Now where do i implement IF_BSP_WD_CUSTOM_F4_CALLBACK interface?

 

I have to select Employees assigned to certain Positions and display the Name and ID of them in the Result window.How do I do that?

 

In which table are the relationships of BP and Positions stored?

 

Looking forward to some pointers...

Helpful Pointers would be rewarded..

 

Thanks...

how to create or call appointment view in customized component

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Dear All,

 

I am beginner in CRM WEBUI. Have created new button called Appointment in Standard Tool Bar (enhanced)and  need to call standard Appointment template behind the button when clicks.

 

Any way to configure the tool bar buttons by using configurations and carry the standard appointment functionality for specific buttons?

 

Appreciate all your help!!

 

Capture.JPG

 

Regards,

PArtha.

BCM - AUTHLOADER_CSCONNECTION_FAILED

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Hi All,

 

I am having a problem when starting my CDT, it throws an error about authentification failure. We have DEV and QA in the same environment and they use the same Certificate Authority. The DEV CDT starts up fine but QA is giving problems. We have just upgraded from version 6.0.8.0 to 6.0.10.0. Everything was working before the upgrade. I have checked that the server and client certificates are still valid.

 

Please see below some of the errors I copied from my temp directory:

 

******************************************************************************************************************************************

...

...

13:41:03.974 (07020) DBG> Starting authentication

13:41:10.584 (07020) DBG> SecureSession: Secure connection failed (can't connect to remote host) @SecureSession::SessionConnect

13:41:10.584 (07020) DBG> SecureSession: Lasterror: TcpConnection::ConnectSync, connect failed - 10061 (0x274d) No connection could be made because the target machine actively refused it.

13:41:10.584 (07020) ERR> Error 2 in SessionConnect(10.41.23.55,21002,...), let's try other connection!

13:41:12.621 (07020) DBG> Let's stop rManager

 

13:41:03.973 (07020) INF> Certificate=;Storename=MY;DisableAutologin=1;LoginName=;LoginDlg=http://10.41.23.58/cdtlogin.htm;COOKIEDIR=/cdt_xml/default.htm

13:41:10.584 (07020) ERR> Authentication start failed: -60

 

 

13:41:12.438     [exe.htm]     [ERR]     TerminalInitialize -> (-2147467259)  / Terminal, certificate or authentication failure

...

...

******************************************************************************************************************************************

 

Please let me know if you need more details.

 

Looking forward to your assistance

 

Thanks and regards,

Lopedius

How to create view in standard component

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Hi Expert,

 

I want to create a view in Existing Standard Component SRQM_INCIDENT_H.

 

We have already enhanced the standard component

 

Kindly help it out

 

Thanks & Regards

Kishan Rana

Connection timed out in IDES webui

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I installed CRM 7.0 in my pc ,when i click on worklist in the webui salespro BP, it is showing like connection timed out. can any one explain what the problem is?


No entry found in table SMOFQFIND for BDoc type CRM_FL_DMBDOC

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Hi Everyone,

 

Im trying to replicate Functional Locations from ECC to CRM, but I'm getting that error in BDOC trace. Even when the BDOC is green, there is no pending Queue, no short dump in either side (ECC or CRM).

 

The whole error message is:

No entry found in table SMOFQFIND for BDoc type CRM_FL_DMBDOC - Queue name used: CRI_CRM_FL_DMBDOC (see note 677800 for further

 

I've read the note, but I dont have the data to fill the entries...

 

BDOC TYPE: CRM_FL_DMBDOC

SORT ORDER:???

QUEUE PREFIX: CRI_

QUEUE OBJECT PART: ???

SEGMENT FIELD NAME: ???

.

.

.

MASS QUEUE NAME: ???

INITIAL LOAD QUEUE:???

 

Thanks for your help!

Regards,

How to make Table view in Multiselect mode ?

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Dear Experts

 

I am looking answer for my issue . I am unable to make Standard Table view in  MULTI SELECT Mode . I have tried various technique and used solved

approach over SCN but unfortunately for some reason , i am not able to make it .

 

My table is at Opportunity Object over Web UI . It hold all Product detail . This table view has one click Edit/Delete button as well .I  written code at Do_prepare_output method which Set Collection wrapper Selection mode as Multi select of *IMPL class and same i have tried at do_init , do_init_context method of context class .

 

Can anyone guide me here. Look Forward for you response .

 

Thanks in Advance...

UPLOAD A FILE IN SAP WEB UI and Display data from it

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UPLOAD A FILE IN SAP WEB UI

1.Add component usage ‘GS_FILE_UPLOAD’.

 

 

 

 
 

 

2.create a TABLE view with  button upload.

 

 

                

 

 
 

 

3.call component usage as popup on clicking that button.

 

 

 

 

 

 

 

 

create event handler onpopup_closed.

 

METHOD eh_onpopup_closed.
“structure corresponds to view attributes
TYPES :BEGIN OF ls_struct,
emp_id TYPE char10,
name TYPE char30,
END OF ls_struct.
FIELD-SYMBOLS <fs_wa_data> TYPE ls_struct.
DATA : lr_value_node   TYPE REF TO cl_bsp_wd_value_node,
lr_bo_col       TYPE REF TO if_bol_bo_col,
lr_struct       TYPE REF TO ls_struct,
lr_output_node  TYPE REF TO cl_bsp_wd_context_node,
lr_property     TYPE REF TO if_bol_bo_property_access,
lv_file_content TYPE string,
lt_file_content TYPE stringtab,
lv_dummy        TYPE string.

"CLEAR EXISTING VALUES
me->typed_context->filecontent->collection_wrapper->clear( ).
"GET UPLOADED VALUES
lr_property  = gr_popup->get_context_node( iv_cnode_name = 'FILE' )->get_collection_wrapper( )->get_current( ).
lr_property->get_property_as_value(
EXPORTING
iv_attr_name = 'FILE_CONTENT_STRING'    " Component Name
IMPORTING
ev_result    = lv_file_content
).
IF lv_file_content IS NOT INITIAL.
CREATE DATA lr_struct.
ASSIGN lr_struct->* TO <fs_wa_data>.
"SPLIT EACH LINE TO TABLE
SPLIT lv_file_content AT cl_abap_char_utilities=>cr_lf INTO TABLE lt_file_content.
CLEAR lv_file_content.
IF lr_bo_col IS NOT BOUND.
CREATE OBJECT lr_bo_col TYPE cl_crm_bol_bo_col.
ENDIF.
LOOP AT lt_file_content INTO lv_file_content .

“ignore the title
IF sy-tabix <> 1.
"SPLIT VALUES FROM STRING
SPLIT lv_file_content AT ',' INTO <fs_wa_data>-emp_id <fs_wa_data>-name lv_dummy.
"CREATE VALUE NODE OBJECT
CREATE OBJECT lr_value_node
EXPORTING
iv_data_ref = lr_struct.
"ADD TO COLLECTION
lr_bo_col->add(
EXPORTING
iv_entity    = lr_value_node     " Access Interface for BO Attributes
*      iv_set_focus = ABAP_FALSE    " Indicator: Set Focus on New Element
).
ENDIF.
ENDLOOP.
me->typed_context->filecontent->collection_wrapper->add_collection( iv_collection = lr_bo_col  ).
ENDIF.
ENDMETHOD.

 

 

Output

 

 

 

 

 

 

 

Upload the file

 

 

 

Guided activity page buttons

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hi
i have created a guided activity page
and added an overview page to it . is there any way to get the overview page toolbar buttons to it. by default all the views in overviewpage and its buttons are visible but over view page buttons are not visible

ERP Quotation not getting displayed in the Transaction History of opportunity

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Hi Everyone,

CRM Process in our Project is 1. Create Enquiry. 2. Lead. 3. opportunity. 4. ERP Quotation.

So when we open Opportunity page and check in the Transaction history, Lead and ERPQuotation(if created) will be shown. But I met with some cases where ERP Quotation is not getting displayed in Transaction History of Opportunity page  though it is created.

But when we open the ERP Quotation separately and check in the Transcation History of ERP Quotation, opportunity Number is getting displayed. If we go to that Opportunity and check in Transaction history, ERP Quotation is not getting displayed. I am unable to find it why. We arte facing this issue rarely. Please suggest me if I need to check anything to avoid the issue.

 

 

Regards,

Priyanka

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