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How many standard business roles are there in CRM

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Hi Experts,

 

I had a question in one of my exam.. please answer it

 

 

question:- How many standard business roles are there in CRM?

 

options were:- 2,3,4,5

 

I think the options does not have the right answer , upto my knowledge it is more than 5. please help me with the appropriate answer

 

Thanks

Rahul Mathur


EEWB Enhancement in relationship has error in BUPR_API

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Hi guys,

 

I am creating a table in relationship data e.g. employment type relationship should contain salary data.

I have created salary data table in EEWB but on the way to activation it fails.

 

I think there is code generation issue in the EEWB version in my system.

 

there are two Sentax Errors made by code generator of EEWB.

 

1. It creates TYPES (gty_ZBUT0000G0GBW9) but it referes TYPES with (lty_ZBUT0000G0GBW9)

2. it creates one FORM routine called (DATA_INTERVAL_MODIFY_PREPARE_N) BUT it refers in the coding (DATA_INTERVAL_MODIFAY_PREPARE_1).

 

can some one tell me why EEWB code generator makes these errors? And thus my enhancement is not activated.

 

Please see images.

 

 

EEWB Error.jpg

EEWB Error 2.jpg

Reset User Layout

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Hi experts,

 

in ITSM (WebUI Solman 7.1) I want to reset the layout of users.

I mean, we have users which could customize there own layout.

 

But now we did enhance the layout and that the new field is available it is necessar to reset them.

 

How can I do this?

 

Thank you

how to clear custom attribute field values of view implementation class on clicking endcontact button on ICWC

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hi experts,

how can I clear custom attribute field values of view implementation class on clicking end contact button in Interaction center.

XML parsing error in Webservices

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Hi All,

 

We have a web services to get service order details. It shows

 

the following error sometimes on the browser.

 

"XMLParser : #0 not allowed in Character data sections (:main:, row:1, col:0)"

 

This particular error occurs only in quality system not in development. We found that this particular error is due to some special characters present in the service order notes(intergal/general). But same content doesn't reproduce the error in development system web services.

 

I tried to find the place where exactly this error is populated to webservices. But i couldn't able to acheive it.

 

But in transformation serializations the xml is getting filled. As of ma understanding there is no problem in serializations. Can anyone please tell the exact xml verification method/routine where this error might be thrown?.

 

And the special character is passed as ' #'(space#) in export parameter(table) of web services function module. But we get the error as #0 not allowed .

 

Your help is very much appreciated.

 

1200.png

 

Thanks,

Karthik

Close Window (with O/P) out of IFrame

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Hi experts,

 

I did create a new component (with bsp_wd_cmpwb) and therein a window.

In this window I call an IFrame which is another BSP-Application.

 

 

Now I would like to close this window out of the iframe.

I did already create an O/P to close the window, but I don't know how to start the method in IFrame to do this.

Just at opening the window SET_VIEW_GROUP_CONTEXT and DO_FINISH_INPUT are run-through.

 

If I can force a run to this methods out of the IFrame it would be also ok for me, because therein I can fire the O/P.

 

The closing with the O/P works fine, but I need to trigger/force it.

 

 

First I tried to close it with the following jscript, but it doesn't work in firefox.

 

<SCRIPT LANGUAGE="JavaScript">
    function closeAndRefresh(){
      opener.location.reload(); // or opener.location.href = opener.location.href;
      window.close();
    }
    {
    javascript:window.close();
    }
          </script>


Thank you for every help.


Kind regards

Newly created F4 Help not working

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Dear Experts,

 

I have generated GET_V method for my input field. I made the below code. But my break point is not triggering while clicking the field. Anyone guide me.

 

At the same time, if I open transaction ( BSP_WD_APPL_WB_NEW ) to cross check my coding in GET_V method in another screen, that time the break point getting triggered. It’s a strange behavior, hope I made some mistake so any one can guide me.

 

 

METHOD get_v_r3mat_id.
 
DATA :

        ls_map
TYPE if_bsp_wd_valuehelp_f4descr=>gtype_param_mapping,
        lt_inmap
TYPE if_bsp_wd_valuehelp_f4descr=>gtype_param_mapping_tab,
        lt_outmap
TYPE if_bsp_wd_valuehelp_f4descr=>gtype_param_mapping_tab.

  ls_map
-context_attr = 'STRUCT.R3MAT_ID'.
  ls_map
-f4_attr = 'PRODUCT_ID'.
 
APPEND ls_map TO lt_inmap.
 
CLEAR ls_map.

  ls_map
-context_attr = 'STRUCT.R3MAT_ID'.
  ls_map
-f4_attr = 'PRODUCT_ID'.
 
APPEND ls_map TO lt_outmap.

 
CREATE OBJECT rv_valuehelp_descriptor TYPE cl_bsp_wd_valuehelp_f4descr
   
EXPORTING
      iv_help_id       
= 'CRM_ISU_PRODUCT'
      iv_help_id_kind  
= if_bsp_wd_valuehelp_f4descr=>help_id_kind_name
      iv_input_mapping 
= lt_inmap
      iv_output_mapping
= lt_outmap.


ENDMETHOD.

Enhance default search criteria

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Hi experts,

 

we are using IT  Servicemanagement on Solman 7.1.

Therein is the "Worklist" in which we can search for tickets.

 

Now I would like to enhance the search-critera with one further function.

At the moment it is possible to search tickets by "status, date, partner, ...."

 

But I would like to make one search-critera, which means "Empty Partner Role".

 

So that I can also look for all tickets, which are NOT having a specified partner assigned (e.g. processor).

 

 

Does anybody know, how to enhance the component like this?

 

Kind regards


Validation message not showing description

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Dear Experts,

 

I made the validation for Mobile number filed in Account creation (BP). If the user should enter only Numeric values in the Mobile number field. If they enter Alpha numeric it should give an error message in WEBUI.

 

For that i enhanced the component and made the required code, but in the webui screen its now its not showing the description of the error messaage, its showing message class and messge number only. Hope i made some mistake, any one please guide me.

 

The code as below,

 

if <nval> CA sy-abcde.


    DATA: lr_msg_srv TYPE REF TO cl_bsp_wd_message_service.
    lr_msg_srv = cl_bsp_wd_message_service=>get_instance( ).
    lr_msg_srv->add_message( iv_msg_type = 'E'
                              iv_msg_id = 'ZCRM_SERVICE'
                              iv_msg_number = '011' ).

 

 

endif.

 

Reg,

anandhan.

CRM table for BPs, shippincg condition &transportation zone

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I want to get teh list of business partners with obsolete shipping conditions & transportation zones. Can anyone help me with the table in SAP CRM which has this info - BP, transportation zone & shipping conditions?

 

Thanks,

Jayasri

Remove options in CRM Web Client UI (Search dropdowns)

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Hi all

 

I posted this in the Solution Manager area but it's probably best served as a CRM Web Client UI question.

 

Basically, we are using Change Request Management (ChaRM) in Solution Manager 7.1 and are only CRM Web Client UI.

 

In the search boxes in CRM Web Client, it shows ALL transaction types. I only want the dropdown to show the transaction types that I want.

 

For example:

 

S.JPG

 

In the above image, I want to remove all the S* transaction types (such as SDHF, SMHF, SDTM etc)

 

How do I do this?

 

Thanks!!!

Shaun

BP DATA component , BACK button

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Hi Experts,

 

It is regarding BACK button :

 

We are using view BP_DATA/AccountRelationshipsOV of BP data as a assignmnet block in another components .

When we click on edit button on this BP_DATA view , one overview page opens which consists of two BP_DATA view :BP_DATA/AccountRelationshipsEF and BP_DATA/AccountPartnerFunctionsEL.

 

After opening this overview page , user wnat to go back while clicking on BACK button , but it is not navigatimg to priviour page.

 

I thought of using RAISE EVENT history_trigger in outbount plug of overview page but when I saw in BP_DATA comopnent there is no overview page which contains :BP_DATA/AccountRelationshipsEF and BP_DATA/AccountPartnerFunctionsEL views.

 

Then I saw in run time repository I fount one viewset BP_DATA/AccountRelationshipViewSet which contain above both view and the same View set I can see in componenet strusture browser .

 

I enhanced this view and created outbound plug and wrote  RAISE EVENT history_trigger but it is not working .

 

So my questions :

 

1 . How to enable back button in this case.

2 . Why there is not overview page for BP_DATA/AccountRelationshipsEF and BP_DATA/AccountPartnerFunctionsEL views while these are being used as a overview page in Webui .

 

 

 

Thanks & Regards,

Akhilesh Bhagat.

NOTES WINDOW IS EMPTY FOR OPPORTUNITY AND LEAD TRANSACTION TYPE

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Hi ALL,

 

I got strange behaviour for Opportunity and Lead transaction type for Notes view(BT115QH_SLSQ).

 

When creating or Edit  of a transaction type of a notes view and save then it is showing empty view,but when I am searching same transaction no  again through search , I am able to see the inside the notes view Text which I edited.

 

Thanks In advance.

 

 

Thanks & Regards

R R Pradhan

CRM Web UI - custom field disappeared after deselected "reusable" attribute

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Hi all,

 

I searched but didn't fint solution, have to post this question here.

 

I wanted to enhance the Incident UI in Solution Manager (which is based on CRM Framework), and I have successfully added several fields. But after I accidentally deselected the "reusable" attribute from all transactions - including Incident itself(!) - I can't see this field in the enhancement list in Incident anymore...(Please see the attached picture, I deselected from all "Enhanced BO".)

20140709_154005.jpg

Although this field still appear in the UI, I still want to find it back and make it reusable.

Can anyone help?

 

Thanks a lot!

Loading Opportunities through LSMW

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Hi Guys

 

I am loading opportunities through LSMW. I am maintaining products in an opportunity.

 

The LSMW script is not taking my entering of product category and in the recording it throws a item GUID in place of product hierarchy.

 

Please answer as to how should I load opportunities with product categories through LSMW???- The LSMW script is somehow throwing the ITEM GUID and when I do the batch input I am not able to load the product categories in.

 

Please help!!!!!!!!!!!!!!!!!!!!!!1


How to Add Industry Code in web Ui search result List

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Hello Friends,

 

I need some help from you...

 

We have a Requirement like In Business Partner (BP) we have Identification tab in that we have again Industries. My client requirement is they need Industry codes In WEB UI Search Result list. Could you please tell me how can i add this in Search result list.

 

Please find the below Mentioned Screen shorts.

 

1.png

2.png

 

Regards

Mohammad

Create custom field -using AET

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Hi,

 

I am trying to add custom field to Accounts Details page, Though I have assigned package in AXTSYS trnascation and I can even see the same package while Field creation, Still when I click on SAVE and GENERATE,

 

It gives following errors:

 

'Object R3TR TABL CI_EEW_BUT000_X cannot be created without package'

'Object contains errors.'

 

Regards,

Hitu

Saved Search WeB UI Advanced Button

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Dear all,

 

We have a business role in which the layout profile uses component SAVEDSEARCH_LAUNCHER on the Work Area.

 

Is it possible to hide or deactivate the button "Advanced" on the saved search?

 

Thanks in advance for your input and Best regards.

 

João Gaifém

To update the pricing table for Reseller/distributor at CAMPAIGN transaction

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I am new to SAP CRM and this is the first time I am working in CAMPAIGN.

 

My requirement is that in the CAMPAIGN PRODUCTS AB, Four AET fields are added. These fields are Discount Fields for  RESELLER and DISTRIBUTOR discounts. Now from the products AB if I will enter some discounts and SAVE it. The values should be displayed on the DISCOUNTS AB  with respective CUSTOMER GROUP and CONDITION TYPE, also the values should be updated in the pricing tables CNCCRMPRCUS953 for Reseller and table CNCCRMPRCUS746 for distributor.

 

I tried using below approaches:

 

1.To update the pricing table mentioned above,I have tried using the FMCRM_PRICE_AGRMNTS_MAINTAIN_OW to generate the condition records, but I am not able to use this FM as CAMPAIGN is not in sync with one order framework.

 

2. I tried with the BOL programming but the main component CPG_MAIN doesn't have context node which has base entity  COND_RECORD_MAX_WS_CRM .It only has custom controller which consist the context node.

 

To achieve my requirement, am I trying right approach or is there any other approach i need follow. please provide me pointers to achieve. Reply would be most appreciated and valued.

 

Thanks

Paarul

Restricting Follow Up Activities on Lead Transaction

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Hello All,

 

I need to restrict certain follow up activities on the lead transaction, I have gone through the forum and found out that the same can be restricted using authorizations

 

Following are the posts

Limit the transaction types by role

 

Restrict the transactions type in pop-up when creating a Transaction

 

Following are the auth code checks I have performed

 

The objects CRM_ORD_LP and CRM_ORD_OP have been set to inactive screen shot attached below

 

Untitled.png

The transaction type Z002 which needs to be excluded is not maintained in the object CRM_ORD_PR

Untitled.png.1.png

For the concerned user only one role is assigned, however when I am creating the follow up activity from the lead transaction, the system is allowing me to create the same, please advice if I am missing some configurations

 

Untitled.png.2.png

I am able to create the activity as per the screen shot below

 

Untitled.png.3.png

 

Kind Regards

Atul

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