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How to disable groupware call

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Hi All,

 

In landscape client groupware is configured for Tele sales scenario.

 

However this is creating issue when some user tries to send email in non-Tele-sales web UI role (ex. YSERVICE)

Please find below screenshot of Outlook error popup which says "The name cannot be matched to a name in the address list".

 

As per Microsoft FAQ site, reason for this issue is: Outlook is not configured correctly.

http://technet.microsoft.com/en-us/library/dd439366(v=exchg.80).aspx

 

I do not expect this error to pop up since current web UI role is not suppose to communicate or synchronize email with groupware. I am trying to send just simple email to outside email id.

 

Question: How to disable groupware synchronization for specific web UI role? So that this popup can be avoided.

 

I already tried GWIPROFILE parameter setup with ShowErrorMessage = false. But still error message pop up is coming.

 

 

 

Outlook popup Error message.png

 

Regards,

Dhanraj Dange


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