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Service Request - Recall Identification

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Hi,

 

My requirement is to identify the service request is a recall or not.

 

Recall means if the service request is getting repeated ( More than one request is getting created) in a particular period for the same object ID ( Serial No/Equipment ) for the same problem.

 

If the service request is getting repeated, i have to make 'Recall' field checked (Custom AET Field)

 

is there any standard FM or  methods to get the recent service request based on 'Object Id ' ?

 

Please help me to achieve the above requirement by considering the Web UI performance.

 

Regards

Raj


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