Hi,
My requirement is to identify the service request is a recall or not.
Recall means if the service request is getting repeated ( More than one request is getting created) in a particular period for the same object ID ( Serial No/Equipment ) for the same problem.
If the service request is getting repeated, i have to make 'Recall' field checked (Custom AET Field)
is there any standard FM or methods to get the recent service request based on 'Object Id ' ?
Please help me to achieve the above requirement by considering the Web UI performance.
Regards
Raj