Dear all,
I'm working with e-mail activities in SAP CRM 7.1.3. Can anybody help with the problem described below?
Within e-mail activity screen, the section related to body has a certain height and in case a long e-mail is written, a scroll bar is used for readying the e-mail content.
Let's assume we are reading the all e-mail, scrolling down the bar, and then we decide to update a business partner in the activity header, based on info described in the body (e.g. in the signature). By standard, as soon as we click on F4 help for field contact person in the header (i.e. to trigger the popup for partner search), the system automatically resets the scrollbar in the body to the top, therefore we have no longer visibility on the bottom part of the e-mail (also considering the fact that until the popup is open, we can't scroll down anymore).
I'd like to adjust the code in order to prevent such automatic scrolling up of the bar, but I've not been able to identify the point of intervention, yet.
Does anyboby have experience with this?
I'll reward points in case you can help!
Thanks and Regards,
Andrea Ricci