Hi everyone,
We are using interdependent scenario in sales document transfers between CRM and R/3.
A sales order is changeable in both systems.
Such a case can occur in this scenario.
A delta bdoc coming from R/3 can fail since another user keeps the document in change mode in CRM. In this case the bdoc fails in CRM inbound queue and a manual operation is needed in order to retry the bdoc. In our case this is happening a lot and we have to find a way to automate this somehow.
In customizing there is a part for error handling in middleware. We can send a mail or begin a workflow whenever a bdoc fails.
Can we use it for this purpose? If yes how?
Thanks in advance.