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Automatic activation 'suspended' incident

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Hello all,

 

I successfully created status 'Suspended' to suspend working with incident (for pause SLA), now it works.

 

  1. Is it possible to automatically reactivate incident (change statuses from 'Suspend 'to 'In process') after user specified time?
  2. Or may be possible to use this way - automatically  reactivate all suspended incidents after 3 days?

 

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thanks,

Yessen



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