Hi Friends,
I am not able to save the case and getting below mentioned error message.
"Case : XXXXXX refers to an object that cannot be accessed"
When i click on the error message Details I am getting this
Diagnosis
Case contains a record instance referring to object (XXXXX) that cannot be accessed, either because it was deleted or it was archived.
Procedure
You must delete the record instance of this case before you can save.
In the Method : GET_CRM_CASE_REF
* Look for the CRM Case referene in the global table
READ TABLE gt_crm_case_tab WITH TABLE KEY
case_guid = iv_case_guid
INTO ls_crm_case_ref.
er_crm_case_ref = ls_crm_case_ref-crm_case_ref.
Here we are not getting the " er_crm_case_ref" field value
and an exception is raising.
Please guide me how to rectify this issue
Regards,
Ganesh