Hi all,
we are setting up newest version of SAP CRM SSF for HR. Business Partner data has been replicated from HCM using ALE.
Is there any possibility in customizing to change the way the Business Partner names are displayed in fields (e.g. Service Request Header or Inbox)? As of now, names are displayed with firstname / lastname. For us lastname / firstname / nickname is more useful.
Update: I just found out that the BP display is influenced by field "Special Format" in the BP "Address" tab. Since we replaced employees via ALE, how do be influence which format is filled?
Any help is very much appreciated.
Thanks and kind regards,
Stefan