Hi,
We are currently using CRM4.0. I have sales orders created in R/3 and they are replicated into CRM. These sales orders can only be created in R/3. I have given them a number range of 0000000001 and 0005899999, however we have reached the number 0005899999 so we increased the internal number range for the sales orders in R/3 to 0009499999, however we forgot to update the number range for the corresponding sales transaction type in CRM so we are getting the following error in CRM:
+Enter a business transaction number between 0000000001 and 0005899999
Message no. CRM_ORDERADM_H532
Diagnosis
You have attempted to enter a transaction number which is not allowed for the transaction type.
Procedure
Enter a number between &1 and &2. Make sure that you issue a number which has not already been issued.+
We have now updated the CRM number range to match that in R/3 to 0000000001 and 0009499999 but we are still getting the error above on our existing sales orders in CRM. I thought that increasing this number range it will remove the error but when I open sales orders in CRM the error is still there.
Is there any way to remove this error message? Any tips or advice would be much appreciated.
Please note we've already checked the post Re: Number Range Problem and note 427289.
Kind Regards
JoJo