Hi,
We have received message_type_x short dump on production system.
not able to find out which FM/ method/ class, causing the issue and also IT IS NOT POSSIBLE TO REPRODUCE.
Have look at below details...
|Error analysis |
| Short text of error message: |
| System error! Incorrect item reference GUID published |
| |
| Long text of error message: |
| Diagnosis |
| A CRM developer has called the collection of an individual message, |
| and, by doing so, has entered an incorrect reference GUID. There is |
| no CRM document item in the GUID. |
| System Response |
| A short dump is triggered. |
| Procedure |
| Notify your system administrator. |
| Notes for the hotline |
| 1. The most important issue in the current short dump is the stack |
| of active calls: Which sub-object for the CRM document has the |
| message handler called with the incorrect GUID? |
| 2. Possible causes for errors are: |
| a) A Initialization problem: The incorrect GUID is possibly |
| the GUID for a previously edited item, which, however, was |
| created, but editing was cancelled. |
| b) A switch from header to item: The GUID |
| '52E11AAA1111BBBB111111111112222F' possibly describes a CRM |
| document header which was valid at the time of |
| cancellation. The indicator IV_REF_KIND was perhaps created |
| incorrectly by the caller when the function module |
| CRM_MESSAGE_COLLECT was called (it should really be 'A' but |
| was created as 'B'). |
| If the short dump can be reproduced, you can change from the short |
| dump to the debugger, and from there, go to thae last caller for |
| the function group CRM_MESSAGES in the stack of active calls. Where |
| did the incorrect GUID come from? |
| Procedure for System Administration |
| Notify the hotline, so that the error can be corrected. |
| If you cannot find a note in the OSS note system, send the stack of |
| active calls contained in this short dump, along with a description |
| of the error, to SAP. |
| |
| Technical information about the message: |
| Message class....... "CRM_MESSAGES" |
| Number.............. 014 |
| Variable 1.......... "52E11AAA1111BBBB111111111112222F" |
| Variable 2.......... " " |
| Variable 3.......... " " |
| Variable 4.......... " "
----------------------------------------------------------------------------------------------------
|Active Calls/Events |
----------------------------------------------------------------------------------------------------
|No. Ty. Program Include Line |
| Name |
----------------------------------------------------------------------------------------------------
| 31 FORM SAPLCRM_MESSAGES LCRM_MESSAGESF25 104 |
| DETERMINE_LOG |
| 30 FUNCTION SAPLCRM_MESSAGES LCRM_MESSAGESU01 115 |
| CRM_MESSAGE_COLLECT |
| 29 FORM SAPLCRM_ACTIVITY_FOREIGN_OW LCRM_ACTIVITY_FOREIGN_OWF02 21 |
| GENERIC_MESSAGE_COLLECT |
| 28 FUNCTION SAPLCRM_ACTIVITY_FOREIGN_OW LCRM_ACTIVITY_FOREIGN_OWU33 38 |
| CRM_APPT_PRECONDITION_CHECK_OW |
| 27 FUNCTION SAPLCRM_ACTIVITY_FOREIGN_OW LCRM_ACTIVITY_FOREIGN_OWU01 42 |
| CRM_APPT_MAINTAIN_MULTI_OW |
| 26 METHOD CL_CRM_ISU_ORDER_CHANGE=======CP CL_CRM_ISU_ORDER_CHANGE=======CM00E 71 |
| CL_CRM_ISU_ORDER_CHANGE=>SET_DATE |
| 25 METHOD ZABCDE_QWERRT_AA_CCCCCC_CC====CP ZABCDE_QWERRT_AA_CCCCCC_CC====CM002 33 |
| ZABCDE_QWERRT_AA_CCCCCC_CC=>IF_CRM_IU_PROCESS~CANCEL |
| 24 METHOD CL_CRM_IU_PROCESS_MGR=========CP CL_CRM_IU_PROCESS_MGR=========CM009 144 |
| CL_CRM_IU_PROCESS_MGR=>IF_CRM_IU_PROCESS_MGR~CANCEL |
| 23 METHOD CL_CRM_IU_PROC_ENTITY=========CP CL_CRM_IU_PROC_ENTITY=========CM007 114 |
| CL_CRM_IU_PROC_ENTITY=>EXECUTE |
| 22 METHOD CL_CRM_IU_PROC_ENTITY=========CP CL_CRM_IU_PROC_ENTITY=========CM00I 4 |
| CL_CRM_IU_PROC_ENTITY=>IF_CRM_IC_PREPARE_FOR_CALLBACK~EXECUTE |
| 21 METHOD CL_IC_CB_REGISTRY_END_REQUEST=CP CL_IC_CB_REGISTRY_END_REQUEST=CM001 7 |
| CL_IC_CB_REGISTRY_END_REQUEST=>PROCESS_CALLBACKS |
| 20 METHOD CL_IC_INTERACTION_MGR_INTERNALCP CL_IC_INTERACTION_MGR_INTERNALCM00A 4 |
| CL_IC_INTERACTION_MGR_INTERNAL=>ON_INTERACTION_END_REQUEST |
| 19 METHOD CL_IC_INTERACTION_MGR_INTERNALCP CL_IC_INTERACTION_MGR_INTERNALCM00J 11 |
| CL_IC_INTERACTION_MGR_INTERNAL=>IF_CRM_IC_EVENT_LISTENER~HANDLE_EVENT |
| 18 METHOD CL_CRM_IC_INTERACTION_MGR_INT=CP CL_CRM_IC_INTERACTION_MGR_INT=CM008 3 |
| CL_CRM_IC_INTERACTION_MGR_INT=>IF_CRM_IC_EVENT_LISTENER~HANDLE_EVENT |
| 17 METHOD CL_CRM_IC_INTERACTION_MGR_UIU=CP CL_CRM_IC_INTERACTION_MGR_UIU=CM003 3 |
| CL_CRM_IC_INTERACTION_MGR_UIU=>IF_CRM_IC_EVENT_LISTENER~HANDLE_EVENT |
| 16 METHOD CL_CRM_IC_EVENT_SRV===========CP CL_CRM_IC_EVENT_SRV===========CM004 41 |
| CL_CRM_IC_EVENT_SRV=>IF_CRM_IC_EVENT_SRV~RAISE |
| 15 METHOD CL_CRMCMP_I_HIDDENVIEW_IMPL===CP CL_CRMCMP_I_HIDDENVIEW_IMPL===CM004 161 |
| CL_CRMCMP_I_HIDDENVIEW_IMPL=>EH_ONFORWARDCALL |
| 14 METHOD CL_CRMCMP_I_HIDDENVIEW_IMPL===CP CL_CRMCMP_I_HIDDENVIEW_IMPL===CM002 18 |
| CL_CRMCMP_I_HIDDENVIEW_IMPL=>DO_HANDLE_EVENT |
| 13 METHOD CL_BSP_CONTROLLER2============CP CL_BSP_CONTROLLER2============CM00B 17 |
| CL_BSP_CONTROLLER2=>IF_BSP_CONTROLLER~HANDLE_EVENT |
| 12 METHOD CL_BSP_WD_VIEW_CONTROLLER=====CP CL_BSP_WD_VIEW_CONTROLLER=====CM00H 69 |
| CL_BSP_WD_VIEW_CONTROLLER=>IF_BSP_CONTROLLER~HANDLE_EVENT |
| 11 METHOD CL_BSP_CONTROLLER2============CP CL_BSP_CONTROLLER2============CM00B 25 |
| CL_BSP_CONTROLLER2=>IF_BSP_CONTROLLER~HANDLE_EVENT |
| 10 METHOD CL_BSP_WD_VIEW_CONTROLLER=====CP CL_BSP_WD_VIEW_CONTROLLER=====CM00H 69 |
| CL_BSP_WD_VIEW_CONTROLLER=>IF_BSP_CONTROLLER~HANDLE_EVENT |
| 9 METHOD CL_BSP_CONTROLLER2============CP CL_BSP_CONTROLLER2============CM00B 25 |
| CL_BSP_CONTROLLER2=>IF_BSP_CONTROLLER~HANDLE_EVENT |
| 8 METHOD CL_BSP_CONTROLLER2============CP CL_BSP_CONTROLLER2============CM001 140 |
| CL_BSP_CONTROLLER2=>DISPATCH_INPUT |
| 7 METHOD CL_BSP_WD_VIEW_MANAGER========CP CL_BSP_WD_VIEW_MANAGER========CM002 53 |
| CL_BSP_WD_VIEW_MANAGER=>DO_REQUEST |
| 6 METHOD CL_BSP_CTRL_ADAPTER===========CP CL_BSP_CTRL_ADAPTER===========CM004 47 |
| CL_BSP_CTRL_ADAPTER=>DO_REQUEST |
| 5 METHOD CL_BSP_RUNTIME================CP CL_BSP_RUNTIME================CM002 137 |
| CL_BSP_RUNTIME=>ON_REQUEST |
| 4 METHOD CL_HTTP_EXT_BSP===============CP CL_HTTP_EXT_BSP===============CM001 24 |
| CL_HTTP_EXT_BSP=>IF_HTTP_EXTENSION~HANDLE_REQUEST |
| 3 METHOD CL_HTTP_SERVER================CP CL_HTTP_SERVER================CM01B 365 |
| CL_HTTP_SERVER=>EXECUTE_REQUEST_FROM_MEMORY |
| 2 FUNCTION SAPLHTTP_RUNTIME LHTTP_RUNTIMEU02 960 |
| HTTP_DISPATCH_REQUEST |
| 1 MODULE (PBO) SAPMHTTP SAPMHTTP 13 |
| %_HTTP_START |
Any notes need to be implement for this issue?
Note : Method : ZABCDE_QWERRT_AA_CCCCCC_CC found in call stack for each dump it is related with force move out cancel scenario in CRM-ISU.
Thanks,
Vimal Alexander