Now ,the scenario is: when user approved service order in web ui, and the status changed, then ,an email notification with a hyperlink for the service order will be sent to the user. By clicking the hyperlink in the email ,user can be directly navigated to the business role selection screen , after a certern business role was selected , the user will be lead to service order and he can approve the service order.
now ,a new user request comes . the user wants to directly approve the service order in the email either by clicking a newly added button or other way, so anybody can help to provide a solution for this and i really appriciate it for your kind help, thanks.