Hello Experts
i have a question about displaying Questionnaires in the "Questionnaires" assignment block on a Business Activity.
can you please tell me if i miss some key information? here under the steps i've followed
1) I've Created a Transaction Type Z001 with Business Transaction Category : Business Activity
2) I've created and activated a survey on IMG Path :
SPRO - Customer Relationship Management - Transaction - Setting for Activities - Questionnaires - Define Questionnaires
3) I've assigned the Questionnaire to my Business activity for a valid period on IMG Path :
SPRO - Customer Relationship Management - Transaction - Setting for Activities - Questionnaires - Define Determination for Questionnaires : Business Activity
i've specified here the validity period, Transaction Type, and Active. i Left blank Item Category and Criteria Set
i just need a very basic configuration without any profile or filter implemented.
Following these steps i've managed to display questionnaires on my test environment, while on the Client environment, the very same steps are not effective.
my goal is to see Questionnaires on the Business Activities right after the creation of the Business Transaction, even before assigning the Account (it works in this way on my test enviroment)
can you please help me if i missed some steps?
thanks in advance
Enrico