Hi,
I'm on a Aeronautic project, on SAP CRM Service. We need to implement Broadcast Messaging in our SAP CRM but we want to install it in the "Service-pro" Business role. However, it seems that the functionality is only available in "WEB_IC Agent" and not available for the Servicepro.
Does it true ?
Can people help me to find where i can configure Broadcast messaging for Servicepro ?
Regards,
Bastien
Vermot de boisrolin
+33 6 88 04 42 39