Dear All,
I have created a service request and creating a service order as a follow up document for the same, I have maintained the following settings under Define Copy control for transaction types where the customized service request and the customized service order are maintained.
The source and the target item category copy controls are also maintained.
After saving the service request and clicking on follow up (screen shot attached below)
The service order screen appears however only the contact person details have got copied, the other details like sold to party, categorization have not got copied please advise if I am missing any configurations or routines need to be written for the same.
Kind Regards
Atul