incomming email: settings to execute outside the SAP system

Dear all SAP Expert,

We would like to receive email from OUTLOOK (exchange) to SAP CRM 7.

For each client of an SAP system in which incoming mails (or status notifications for sent mails) are to be received, and processed if necessary, need to create an SMTP server in which the assignment to a virtual mail host as mentioned in the SAP note 455140.

But we would like to know which prerequisites and settings are required outside the SAP system in order to receive emails for outlook to SAP CRM.

Need to define rule in outlook ?

Please advise.

Thansk in advance for your help.

Best Regards,

Elsa.