Good Morning All,
I have created a custom status scheme, associated the status "CMPD" to the "FINI" operation.
The effect of this is that in CRM WEB UI, when I save a task, the transaction task is closed and another one is opened.
I would like to customize another status in the scheme using the transaction CRMBS02, but I didn't found a status that close automatically the task and open another one; the status that I tried with the operation "FINI" just close the task.
There are other status with the same behaviur of CMPD with the FINI operation?
Where I can see if the combination of STATUS and OPERATION just close the task or close the task and open another one?
Many thanks
Marco