Hello Guys,
I have requirement to read the categorization entered by user for the interaction record at IC and populate Notes(text) based on the categorization value.I need help on the following :
1. Reading the categorization entered.
After Enhancing the component GSMCDDLB am not able to read the entered categorization from method EH_ONCATCHANGE
or GET_DDLB_TABLE.
2. Once we find a way to read the categorization entered how can i identify the running transaction/guid number and how can i post the text
into Notes block.
Please suggest.
Would Appreciate quick response.
Regards
Najm